FAQs

General FAQs

Where do I go for a boat launch pass for Mill Point?

At Wesco (corner of Exchange and Cutler St) or Village Hall for Seasonal Pass; Daily passes are purchased on-site.

Where do I go for dog licenses?

Spring Lake Township Office
101 S. Buchanan St.
Spring Lake, MI 49456
Phone: 616-842-1340

When is brush pickup, bulk trash pickup and leaf vaccum pickup?

Brush Pick Up
MAY: Monday of the 3rd week at 8:00am
SEPTEMBER: Monday of the 3rd week at 8:00am

Bulk Trash Pickup
MAY: 1st Wednesday at 8:00am
OCTOBER: 1st Wednesday at 8:00am

Leaf Vacuum Pickup
APRIL: Last Monday only
OCTOBER-NOVEMBER: Last Week in October - Wednesday before Thanksgiving

How do I report a street light out?

Please call Village Hall at (616) 842-1393.

Where Is Village Hall drop boxes?

There are two drop boxes in the Village, one is on the front of the Village Hall building and the other is behind the Love Inc. General Store (corner of Savidge St and Jackson).

When is Heritage Festival?

The second week in June. See Heritage Festival website for more information.

What is the policy on public comment at meetings?

There is time after Roll Call at each Council Meeting for Reports and Statements of Citizens for "non-Agenda" items. You will be asked to state your name and address and address your question or comment to the Chair. Questions and comments at Public Hearings are normally limited to three minutes.

What is the phone number and address for the Spring Lake Post Office?

211 W. Exchange St.
Spring Lake, MI 49456
Phone (616) 842-0321

What is the current millage rate in the Village?

The Village levies 10.36 mils for the Village operating budget. These taxes are billed once a year in the summer. In addition, Spring Lake Township sends out two tax bills a year to cover the school operating budget, the Ottawa County taxes, state taxes and special millages.

Can I pay my taxes online?

Ottawa County Sheriff's Office FAQs

How do I pay a parking ticket?

Stop in or mail to the Village Hall office, 102 W. Savidge St.

How do I get a copy of an accident or incident report?

At the Ottawa County Sheriff's Department, 106 N. Fruitport Road.

How do I get a recreational fire permit?

Mail or stop in with your request to the Sheriff's Department, 106 N. Fruitport Road.

How do I request a home security check while I am on vacation?

Call in your notification to (616) 215-1595 or request a home security check on the County's website.

How do I get a purchase permit?

At the Ottawa County Sheriff's Department, 106 N. Fruitport Road.

How do I pay for an impound?

At the Ottawa County Sheriff's Department, 106 N. Fruitport Road.

What do I do about a pesky dog or cat in the neighborhood?

Call 911.

What is the non-emergency phone number?

Ottawa County Sheriff's Department - Central Dispatch 1-800-249-0911.

What is the Spring Lake/Ferrysburg Ottawa County Sheriff's Department address and phone number?

106 N. Fruitport Road
Spring Lake, MI 49456
(616) 215-1595
Website »

Water & Sewer FAQs

What if I have a sewer backup?
If you experience an overflow or back-up of a sewage disposal system, first please contact the Department of Public Works to check the Village’s lines before calling a private plumbing firm. More information »
What do I do if I hear gurgling in my sanitary sewer?
Call the Village Hall (616) 842-1393 right away or if after hours call the non-emergency number (800) 249-0911.
Why do I have a water bill when I am not using any water?
The Village of Spring Lake Water and Sewer Divisions provide utility services on a fee-for-service basis. In addition to the fees for the actual gallons consumed or collected, there are "readiness-to-serve fees." These fees are typical in other water and sewer systems in the county and elsewhere. The intent of readiness-to-serve fees is to cover costs that are fixed no matter whether water is consumed or the user disposes of wastewater. The fees do not go up or down based on usage. Since they relate to each metered service, they only vary on meter size. Currently, Village Council sets the fees during the annual budget adoption process.
Can I pay by credit card?
Yes, online Utility Payments or Tax Payments. We do not have the capability to accept credit card payments at Village Hall.
What should I do when I go away for the winter?
If you're leaving for the winter you may want to call the Village to have your bill forwarded. You may also want to call a plumber to winterize.
How do I sign up for automatic utility payments?
Fax, mail or drop off the form below to the Village Hall. Automatic Payment Enrollment Form
Is there a drop box at Village Hall?
There are two drop boxes in the Village, one is on the front of the Village Hall building and the other is behind the Love Inc. General Store (corner of Savidge St and Jackson).