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Village Hall
Mary Paparella, Administrative Assistant
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616-842-1393
Mary is our full time cashier and receptionist. She also handles Barber School and Millpoint Park Bandshell reservations, as well as Tanglefoot Park reservations, and can provide information on all of these things. Mary also works with the Heritage Festival Committee and the tree planting program for the Village. Permit information is also handled through Mary.
Tree Planting Info Click
Maryann Fonkert, Administrative Assistant
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616-842-1393
Maryann works full time at Village Hall, helping the Village Manager, Clerk Treasurer and Community Services Director upstairs, and also working at the front desk where she helps with permits and general information.
For Rental Registration Info Click
Amy Schmidt, Administrative Assistant
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Utility Billing
Amy works part time for the Village handling water and sewer billing. Please call Amy with questions about your bill, for information about new water and sewer service, to change the name on water and sewer accounts and other water and sewer related questions.Water Bills are now coming on full blue paper in envelopes. Please be advised not to discard.
You may also pay your water bill online, directions here: Online Bill Pay
Auto pay is available for Water customers, form here: ACH Form
News- Water and Sewer Bill Information
Water Bills are now coming on full blue paper in envelopes. Please be advised not to discard.
You may also pay your water bill online, directions here: Online Bill Pay
Auto pay is available for Water customers, form here: ACH Form
Water & Sewer
• What do I do if I hear gurgling in my sanitary sewer?
A. Call the Village Hall (616-842-1393) right away or if after hours call the non-emergency number (1-800-249-0911)
• Why do I have a Water Bill when I am not using any water?
A. The Village of Spring Lake Water and Sewer Divisions provide utility services on a fee-for-service basis. In addition to the fees for the actual gallons consumed or collected, there are "readiness-to-serve fees." These fees are typical in other water and sewer systems in the county and elsewhere. The intent of readiness-to-serve fees is to cover costs that are fixed no matter whether water is consumed or the user disposes of wastewater. The fees do not go up or down based on usage. Since they relate to each metered service, they only vary on meter size. Currently, Village Council sets the fees during the annual budget adoption process.
• Can I pay by Credit Card?
A. Yes, online at www.miottawa.org.
• What should I do when I go away for the winter?
A. If you're leaving for the winter you may want to call the Village to have your bill forwarded. You may also want to call a plumber to winterize.
• How do I sign up for Automatic utility payments?
A. Pick up an Automatic Payment form at Village Hall or Download one from this site and fax, mail or drop off completed form back to the Village Hall.
• Village Hall drop boxes
A. There are two drop boxes in the Village, one is on the front of the Village Hall building and the other is behind the Love Inc. General Store (corner of Savidge St and Jackson).
NOWS
The Village of Spring Lake purchases water from the Northwest Ottawa Water System (NOWS) for distribution to its 1,200 customers.
The use of NOWS water replaced a system that had been very efficient and cost effective since it inception is the early 1900s. This change too place in April 1992 at the end of a long process that began as the result of the discovery of TCE and PCE in the VIllage's groundwater water aquifer in 1987. The Village has discarded a groundwater-based sypply system in favor of connecting to the Lake Michigan-based NOWS. This conversion has been costly and has alredy had signigicant water rate and millage levy implications. The Village, however, has been able to provide high-qulaity water to its residents through this conversion.
Waste Water Treatment
1525 Washington Avenue
Grand Haven, MI 49417
Phone - 616-842-3215
In 1973, the Grand Haven/Spring Lake Sewer Authority began operating a new wastewater treatment facility under contract with the City of Grand Haven to provide wastewater treatment services for the Village of Spring Lake and the City of Grand Haven. Since then, the Village has paid a proportional share of the expense for operating this plant.
In 1973, the Grand Haven/Spring Lake Sewer Authority began operating a new wastewater treatment facility under contract with the City of Grand Haven to provide wastewater treatment services for the Village of Spring Lake and the City of Grand Haven. Since then, the Village has paid a proportional share of the expense for operating this plant.
Joe VanderStille
John Stuparits
